Solugenix ServiceNow® Solutions

ServiceNow’s Service Management based platform for the cloud is revolutionizing the way businesses operate. As a ServiceNow Partner, Solugenix helps you leverage your platform so you are running as efficiently as possible.

Solugenix can help at any stage, whether your goal is to understand the potential of ServiceNow for your organization, build out an implementation strategy or analyze the gaps in your current ServiceNow deployment. We are experts at effectively turning strategy into action to help you unlock the long-term value of ServiceNow.

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Solugenix offers all the services you need to realize the benefits of the ServiceNow platform, these include:

  • Consulting

    Solugenix consulting services help you reach a positive outcome with your ServiceNow implementation. We can help you identify areas of potential enhancement, plan for modifications, and experience the benefits of platform optimization.

  • Implementation

    Solugenix offers comprehensive ServiceNow implementation services that are supported by a storehouse of methodologies, processes and industry expertise. We can take your organization from initial planning to go-live.

  • Training

    The Solugenix team has experienced trainers who can help drive user adoption with the appropriate training approaches and quickly get your team operational with ServiceNow.

  • Support

    After implementing our ServiceNow solution, Solugenix support services can help your team address unforeseen issues and trouble tickets. In addition, we can help you with communication planning, training, reference guides and knowledge transfer to prepare your team for owning and maintaining the platform.

Customer Service Management

Resolve Customer Service issues with lightning speed through ServiceNow® for Customer Service Management

ServiceNow for Customer Service Management
RecruitLink App for ServiceNow

RecruitLink Custom App

Efficiently manage your Recruitment Operations with the RecruitLink App for ServiceNow

ServiceNow Implementations

Our team can support your ServiceNow implementation from beginning through launch and thereafter

ServiceNow Implementations
ServiceNow Talent

ServiceNow Talent

Our ServiceNow talent can augment your team and fill any areas you may need additional support

Virtual Administration

Our ServiceNow Virtual Admins can help support your ServiceNow instance anywhere, anytime

ServiceNow Virtual Admin

A Partner with the Right Expertise

Would you hire an electrician for your plumbing issues? Then why hire an ITSM partner for your CSM matters? Solugenix has a concentrated background in customer service management. For decades, we’ve helped some of the most illustrious US based companies develop and implement high-performing customer care centers.

We know what it takes to create customer experiences that exceed expectations, and keeps them coming back. We routinely help companies convert their customer service department from cost center to profit center.